Latest Innovation Overview
ES Loyalty Boost™ Version 2.9.5 brings Budget Management into the new ES Console, adds a per-member points cap for offer pools, and ships console experience improvements, giving marketers familiar budget controls in the modern console, tighter limits on individual member earning, and a smoother day-to-day workflow.
Retail brands running Boost want the financial controls they rely on available in the modern ES Console, along with safeguards that keep individual member earning in check. Version 2.9.5 answers both: budget management is now available in the new console under Promotions with the same capabilities as before, a new per-member points cap limits how much any one member can earn from offer pools, and console workflow improvements make campaign status and navigation faster and more shareable. At Exchange Solutions, these updates give your team dependable financial oversight and cleaner operations as Boost moves fully into the new console.
ES Loyalty Boost™ Version 2.9.5 - Current Release
Version 2.9.5
Current Release - August 20, 2026
Budget Management in the new ES Console
Why this is valuable:
Bringing budget management into the new console gives marketers the financial controls they rely on in the modern workspace, with no migration required.
What this feature does:
Adds budget management in the updated console under Promotions, matching the previous version's functionality: list and filter budgets, create and edit them with live preview, review budget details and iterations, and enable, disable, end, or delete budgets, while maintaining existing permissions.
How you benefit:
The same trusted budget controls, now in the new console, so teams keep full financial oversight of Boost campaigns without changing how they work.
Per-Member Points Cap for Offer Pools
Why this is valuable:
Capping how much any single member can earn from an offer pool protects program economics against outsized individual earning.
What this feature does:
Adds a USER_LIMITS_POINTS field that restricts the maximum points an individual member can earn from offers. Leaving it blank (or N/A, NULL, or 0) means no cap. Percentage and multiplier earn offers based on spend or units now require a positive cap value, and uploads without it are rejected; flat-reward and redemption-based offers are unaffected.
How you benefit:
Tighter control over member-level earning on spend- and unit-based offers, reducing the risk of runaway accrual while leaving flat and redemption offers unchanged.
Console Experience Improvements
Why this is valuable:
Small workflow frictions add up; removing them keeps campaign operators moving quickly and confidently.
What this feature does:
Campaign iteration status now updates automatically during transfers without a page refresh, using consistent plain-language labels like "File Transferred," and campaign detail pages are now directly linkable so users can bookmark and share specific campaign URLs instead of being redirected to the campaigns list.
How you benefit:
Faster status visibility and easier collaboration, with shareable links and real-time updates that cut unnecessary clicks.
Certified for ES Loyalty 5.2.0; supported on versions 4.3.x through 4.7.x.
Previous ES Loyalty Boost™ Releases
Version 2.9.3
August 2026Boost Budget Enhancements
Lets marketers create and assign budgets directly to Boost offers with clear tagging, reporting identifiers, and controls that distinguish between ES Loyalty and Boost allocations, so vendor-sponsored campaigns stay on budget with accurate, auditable reporting.
Version 2.9
September 2025Boost Campaign Performance Reports
Clear, data-driven insights on campaign performance across three dashboard views (Campaign Summary, Campaign Details, and Campaign Comparison), helping marketers measure incremental spend, ROI, and offer effectiveness to optimize future strategies.
Redemption Offers Optimization
Creates targeted redemption offers and optimizes them through A/B testing, encouraging members to redeem points strategically while helping brands reduce unclaimed rewards liabilities.
GenAI Member Scoring
Analyzes demographics, purchasing behavior, and product affinities to generate an AI-driven member score, enabling more precise, personalized offer targeting based on member profiles and past purchases.
Version 2.8
August 2025Advanced Member Journey Mapping
Comprehensive visualization of member touchpoints and behavioral patterns for enhanced journey optimization.
Dynamic Offer Cadence Control
Smart frequency management to prevent offer fatigue while maximizing engagement opportunities.
Version 2.7
July 2025Predictive Churn Prevention
AI-powered early warning system to identify at-risk members and trigger retention campaigns.
Cross-Channel Attribution
Unified tracking of member interactions across all touchpoints for complete campaign visibility.
Version 2.6
June 2025Real-time Personalization Engine
Instant offer optimization based on current shopping behavior and contextual data.
Enhanced Segment Builder
Advanced segmentation capabilities with drag-and-drop interface and complex logic support.
Version 2.5
May 2025Multi-Variant Testing Framework
Comprehensive A/B/C testing capabilities for offers, messaging, and member experiences.
Automated Campaign Workflows
Trigger-based automation for birthday campaigns, milestone rewards, and behavioral responses.
Version 2.4
April 2025Advanced Analytics Dashboard
Executive-level reporting with customizable KPIs and trend analysis capabilities.
Enhanced Data Integration
Seamless connectivity with CRM systems, POS platforms, and third-party data sources.
Version 2.3
March 2025Machine Learning Optimization
Self-improving algorithms that enhance targeting accuracy over time through continuous learning.
Mobile-First Campaign Design
Responsive campaign templates optimized for mobile engagement and cross-device experiences.
Version 2.2
February 2025Social Media Integration
Direct campaign activation through social platforms with tracking and attribution capabilities.
Dynamic Content Personalization
Real-time content adaptation based on member preferences and behavioral triggers.
Version 2.1
January 2025Enhanced API Framework
RESTful APIs with improved performance and expanded integration capabilities for third-party systems.
Advanced Security Controls
Multi-factor authentication, role-based access control, and audit trail enhancements.
Version 2.0
December 2024Complete Platform Redesign
Modern user interface with intuitive workflows and enhanced user experience design.
Cloud-Native Architecture
Scalable infrastructure with improved performance, reliability, and global deployment capabilities.
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