Case Study

Success Story: Building Supplier Retailer

A successful lift-and-shift of a nation-wide loyalty program

Building Supplier Retailer header

At-A-Glance

The company is a one-stop-shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing, and safety products to professional contractors.

Needs

The company was looking to transition their in-house loyalty program to an outsourced loyalty provider that would support the evolution, growth, automation and productivity of the program into the future.

Solution Design

Lift-and-Shift of the company's rewards loyalty program to the Exchange Solution Loyalty Platform.

Tier based program

Tier based program

with automatic quarterly redemption of electronic reward vouchers

Member dashboard

Member dashboard

for tier status, voucher earning, transaction activity & more - offers a convenient and streamlined digital experience

Offer Gallery

Offer Gallery

with personalized category penetration, vendor funded product, continuity & basket stretch offers

Reports and controls

Reports and controls

Robust performance & financial reporting, fraud controls and financial reconciliation

Ready to transform your loyalty program? Learn how ES Loyalty™ can help you achieve similar results.

Book a Demo
© 2026 Exchange Solutions, Inc. All rights reserved.