Shane O'Neil

Chief Technology Officer

Exchange Solutions

Shane O'Neil is Chief Technology Officer at Exchange Solutions, working at the intersection of AI, SaaS, and enterprise loyalty. He leads the company's shift toward AI-powered delivery — applying generative and agentic systems across architecture, development, QA, and operations to build intelligent, scalable loyalty platforms. Before Exchange Solutions, Shane led teams at DoubleClick Email and served as CTO across several technology companies.

Background & Credentials

• Chief Technology Officer, Exchange Solutions
• Former CTO across multiple SaaS companies
• Former engineering leader at DoubleClick Email