Latest Innovation Overview
ES Engage™ Version 5.3 introduces Excluded Products Messaging Enhancements, giving you granular control over which products qualify for offers while maintaining clear, personalized messaging that guides customers toward eligible purchases and maximizes conversion rates.
E-commerce brands face the ongoing challenge of balancing promotional spend control with customer experience. The key lies in delivering clear messaging about product eligibility while still guiding customers toward fulfillment. In our latest feature release, we've enhanced excluded product handling, ensuring that when customers view ineligible items, they receive configurable messaging—such as banner suppression, alternative product suggestions, or redirect buttons—that keeps them engaged without confusion. At Exchange Solutions, smart product exclusions aren't just about cost control—they're about creating seamless, transparent experiences that drive higher conversion rates.
ES Engage™ Version 5.3 - Current Release
Version 5.3
Current Release - October 30, 2025
Excluded Products Messaging Enhancements
Why this is valuable:
Enhances customer experience on site by excluding ineligible product pages, while ensuring offers remain accurate and profitable and still guiding members toward eligible purchases with clear messaging.
What this feature does:
The feature identifies excluded products at the SKU or category level, removes them from offer qualification and spend progression, and provides configurable on-page messaging—such as banner suppression, alternative notes, or redirect buttons—when members view excluded items.
How you benefit:
You maintain tighter control over promotional spend, reduce member confusion, and improve conversion by clearly signaling exclusions while encouraging alternate paths to fulfillment.
Previous ES Engage™ Releases
Version 5.0
September 2025Special Promotion Periods
Scheduling distinct promotional campaigns with customized business rules and unique creative content for special events.
Lapsed Member Targeting
Identify and re-engage inactive members with customized offers that override typical eligibility restrictions.
Version 4.9
August 2025Dynamic Content Optimization
Real-time content adaptation based on user behavior and contextual signals for maximum relevance.
Advanced A/B Testing Framework
Multi-variant testing capabilities with statistical significance tracking and automated winner selection.
Version 4.8
July 2025Cross-Device Identity Resolution
Unified customer tracking across mobile, desktop, and tablet devices for seamless personalization.
Predictive Offer Timing
AI-powered optimization of offer delivery timing to maximize conversion probability.
Version 4.7
June 2025Enhanced Mobile Experience
Optimized mobile interface with touch-friendly interactions and accelerated loading times.
Social Proof Integration
Dynamic display of purchase behavior and product popularity to influence buying decisions.
Version 4.6
May 2025Smart Product Recommendations
Advanced machine learning algorithms for personalized product suggestions and cross-selling.
Geo-Location Targeting
Location-based offer customization for regional preferences and inventory optimization.
Version 4.5
April 2025Behavioral Trigger System
Automated offer activation based on customer browsing patterns and engagement signals.
Advanced Analytics Dashboard
Comprehensive performance tracking with customizable KPIs and real-time reporting.
Version 4.4
March 2025Real-time Inventory Integration
Dynamic offer adjustments based on inventory levels and stock availability.
Enhanced Security Framework
Advanced encryption and security measures to protect customer data and transaction integrity.
Version 4.3
February 2025Omnichannel Experience Sync
Seamless personalization across web, mobile app, and in-store touchpoints.
Customer Journey Mapping
Visual representation of customer touchpoints and conversion path optimization.
Version 4.2
January 2025Dynamic Pricing Engine
Intelligent price optimization based on demand, competition, and customer segments.
Enhanced API Performance
Improved response times and reliability for better integration experiences.
Version 4.1
December 2024Machine Learning Optimization
Self-improving algorithms that enhance personalization accuracy over time.
Multi-Language Support
Localized experiences with support for multiple languages and regional preferences.
Version 4.0
November 2024Next-Gen Personalization Engine
Revolutionary AI-powered recommendation system delivering truly personalized experiences.
Cloud-Native Architecture
Complete platform modernization for improved scalability and performance.
Ready to Experience ES Engage™?
See how our latest innovations can transform your e-commerce personalization and drive meaningful customer engagement with 1:1 individualized experiences.
