Comprehensive, fully-featured loyalty programs with supporting loyalty services
Measure and earn lasting consumer loyalty with a proven partner
Evolve your program from a transactional rewards model, to a program that creates unique member experiences, inspiring deeper loyalty
Maximize the value of your member data to enable better personalization & communications
Efficiently launch program changes and tactics to capitalize on new communication channels, member behaviors and reward experiences
Execute a more profit focused approach to loyalty that will ensure program ROI
What happens when our clients use our innovative loyalty platform?
Improved Acquisition & Engagement
Greater than 50% program penetration with a 75% active membership rate
Growth in Revenue
60% lift in member spend through increased basket stretch and frequency
Enhanced Profitability
2X the profitability through smart offer targeting capabilities and incremental-focused strategies
Operational Efficiency
Greater than 10X increase in operational efficiency, with the same number of resources
ES Loyalty – Features
Comprehensive set of features that enable rapid implementation & management of an omni-channel loyalty program
Loyalty System & Tooling
Integrations
Membership & Experience Features
Currency & Rewards
Advanced Analytics Services
Extended team of Data Management, Business Intelligence and Data Scientists provide client support
Exchange Solutions uses Snowflake, a best-in-class analytics data warehouse, to enable on-demand reporting / analytics and to ensure high productivity of Exchange Solutions’ analysts
Program Performance Deep Dive
Member Lifecycle Management
Advanced Analytics R&D
Ad hoc Support
Business Case Development
Loyalty Program Expertise and Management Services
Exchange Solutions provides supporting services that complement the design and management of an omni-channel loyalty program. Leverage our industry expertise as little or as much as you need. Our offerings can be dialed up or dialed down depending on the scope of work you’re looking for.
Learn more about these value-added services
Loyalty Program Strategy, Enhanced Operations, QBR
Advanced Analytics
Member Communications Management
Loyalty Program Design
Web / App Design, Construction & Hosting
Card Production & Fulfillment
Reward Procurement & Fulfillment
Keep control of your program using a self-serve console
I love how intuitive the Console is! The clean and simple design makes it easy for a business user like me to create data-driven offers and promotions. Using various customer attributes, I can easily identify/size my target audience, configure an offer for this audience and hold a control group to measure the impact of the promotion. The Console gives me full control to build my offers in real-time and the flexibility to take advantage of a wide breadth of offer choices, rather than a short, fixed list. This is a best-in-class tool.
Our Key Differentiators
Optimized for speed to market and change
Comprehensive loyalty solutions: tuned for retail
Enabled for strategic loyalty partnerships
Supportive tech integration
Robust promotions management & reward options
Innovative data capture and advanced analytics
Automated offer personalization
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