Boost E-Commerce Success with Real-Time, AI-Powered Personalization
ES Engage is an AI-powered solution that elevates e-commerce performance by delivering real-time, personalized offers to anonymous online shoppers. It increases conversions and spend, and boosts customer engagement by analyzing live purchase intent to optimize offer relevance for each online visitor, and ensure efficient use of promotional budgets. Built for seamless installation, ES Engage works effortlessly with your existing systems, enabling rapid deployment and delivering measurable results — all without extensive IT intervention or development.
Helps Digital Marketers
Drive Topline Revenue, More Profitably
Deploy smart offers that capture incremental sales, reducing reliance on broad, profit-eroding strategies.
Offer Personalization at Scale
Automated, AI-driven offers that remove guesswork and manual effort.
Increase Conversion & Basket Size
Utilize real-time purchase intent data to grow baskets, convert new visitors, and reduce cart abandonment.
Drive Results Without Complex Tech Integration
Quick tag-based install, no development required. Immediate ROI.
How it works
1. Real-Time Data Analysis
- 100’s of data points collected in-session via simple tag
- Determines if an anonymous user is a new visitor, prior browser or buyer
- Understands browsed category / product margins
2. AI Powered Offer Decisioning
- Evaluates conversion likelihood & basket stretch potential
- Assesses margin to protect profitability
- Considers a broad set of objectives
(e.g, drive conversion, stretch basket, shape demand, drive return visits, promote strategic messages) - Selects the right offer to maximize incrementality and use of promotional budget
3. Offer Presentment
- Tag that collects data also presents offer
- Offers are tailored to brand standards
- Seamless application of the incentive when customer checks out
The end result…higher conversions and spend, more revenue and much more efficient use of your precious promotional budget.
Go to market in <60 days with no IT intervention.
Convert each visit in just a few clicks. Learn how it works in 2 minutes.
Deploy tailored campaigns, offers and messages designed to drive strategic business objectives
- Drive Add-to-Cart
- Convert Cart
- Stretch Basket / AOV
- Shape Demand (e.g., Clear Inventory, Competitive Response)
- Improve Fulfillment Profitability (e.g., Incent BOPIS)
- Maximize Special Promotional Periods (e.g., Black Friday)
- Create Awareness (e.g., Promote Free Returns, Email Sign-Ups)
What happens when our clients shift to automated personalized offers?
11% Growth in Digital Revenue
Yields 11% Increase in Gross Margin
At a 70% Reduction in Promotion Spend
Generating a 50%+ ROI
Need proof? We put our money where our mouth is. ES Engage can operate on a pay-for-performance basis. We don’t make money, unless you do.
Working with Exchange Solutions to help optimize our digital customer engagement strategy has been a great decision. Their ES Engage solution is one of the most impressive tools we’ve added to our eCommerce platform and is the solution I am most proud of implementing at INDOCHINO.
Unlock Smarter, Personalized Offers
Effectively treat unknown consumers
Implement quickly – for real
Target personalized offers only when needed
Automate your offer process and learn in real-time
Discreetly discount or reward
Forget the cookies – leverage secure, controlled tracking in-session
Optimize results with managed services
Low cost and flexible term
Optimize your online promotional strategy now
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