We’re Ready to Change the Future of Loyalty – Are You?
Exchange Solutions is built on the idea that brand loyalty can be unbelievably valuable to both the business and the consumer. To our teams, this idea extends even further. Being loyal to a brand is not just something we help solve for in our products and services, it’s an idea our culture fosters and we all live up to as colleagues and team members.
From our curiosity and cleverness to our agility and enthusiasm, these are just some of the qualities and reasons we show up and do our best, day in and day out. All are welcome to participate – come join the fun!
Our core values empower the Exchange Solutions team to thrive in a culture of shared purpose, personal growth and diversity
Value
We deliver exceptional value to our clients, within our organization and the community.
Innovation
Collaboration
Sense of Urgency
Fun
Hear what our team has to say
At great organizations, the people make a strong culture. At Exchange Solutions, our people really are the best. Learn why we think so by hearing directly from the source!
Meet Members from Our Teams
Client Success
Heather Daw
Vice President and Head of Client Success
Sheavonne Assee
Senior Director, Client Success
Karen Au
Director, Client Success
Analytics and Optimization
Andy Marsh
Director, Data Management
Yochi Vaizman
Business Development
Jen de Koning
Vice President, Loyalty Solutions Engineering
Paul Rivietz
Vice President, Prepaid and Mid-Market Sales
Xavier Torres
Finance and Human Resources
Amanda Xu
Financial Controller
Technology
Andrew Painter
Director Information Technology Operations
Angele Williams
Director, Project Management and Compliance
Chris Cheng
Director, Platform Technology Solutions
Jeff Knechtel
Senior Director, Innovation Labs
John Earles
Senior Director, Software Architecture
Ryan McManus
Vice President, Client Technology Solutions
Ron Houston
Vice President, Software Development and Quality Assurance
Product and Marketing
Kelly McLean
Director, Marketing
Jeff Meister
Senior Director, Technical Product Management
Scott MacDonald
Vice President, Product and Marketing
Open Roles
Analytics (1)
Sr. Analyst, Loyalty Analytics
The Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and Optimization.
Client Success (2)
Director, Client Success – Major Accounts
The Director, Client Success – Major Accounts is responsible for overseeing and ensuring customer success for the Major Accounts – Loyalty and Gift Card account. This includes ensuring the growth towards the Exchange Solutions strategic direction of scalability on our platform product.
Manager, Client Success
The Manager, Client Success is responsible for the day-to-day account operations and oversight as well as project management for key clients. The Manager, Client Success has a deep understanding of their assigned clients’ industry & key business objectives, and how Exchange Solutions’ products & services can help them achieve these objectives.
Finance (0)
Human Resources (1)
Human Resources Coordinator
The Human Resources Coordinator is responsible for assisting the Human Resources (HR) department with day-to-day HR responsibilities and liaison between the organization, employees, and vendors. This role is a combination of Human Resources, office management support, and event planning which requires a high degree of multi-tasking, organization and prioritization, all handled with ease.