We’re Ready to Change the Future of Loyalty – Are You?
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Exchange Solutions is built on the idea that brand loyalty can be unbelievably valuable to both the business and the consumer. To our teams, this idea extends even further. Being loyal to a brand is not just something we help solve for in our products and services, it’s an idea our culture fosters and we all live up to as colleagues and team members.
From our curiosity and cleverness to our agility and enthusiasm, these are just some of the qualities and reasons we show up and do our best, day in and day out. All are welcome to participate – come join the fun!
Our core values empower the Exchange Solutions team to thrive in a culture of shared purpose, personal growth and diversity
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Value
We deliver exceptional value to our clients, within our organization and the community.
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Innovation
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Collaboration
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Sense of Urgency
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Fun
Meet Members from Our Teams
Client Success
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Heather Daw
Vice President and Head of Client Success
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Kristine Sansano
Director, Client Success
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Karen Au
Director, Client Success
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Matthew Ortuoste
Director, Client Success
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Sheavonne Assee
Senior Director, Client Success
Analytics and Optimization
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Andy Marsh
Director, Data Management
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Yochi Vaizman
Business Development
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Jen de Koning
Vice President, Loyalty Solutions Engineering
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Paul Rivietz
Vice President, Prepaid and Mid-Market Sales
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Xavier Torres
Finance and Human Resources
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Amanda Xu
Financial Controller
Technology
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Andrew Painter
Director Information Technology Operations
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Angele Williams
Director, Project Management and Compliance
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Chris Cheng
Director, Platform Technology Solutions
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Jeff Knechtel
Senior Director, Innovation Labs
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John Earles
Senior Director, Software Architecture
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Ryan McManus
Vice President, Client Technology Solutions
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Ron Houston
Vice President, Software Development and Quality Assurance
Product and Marketing
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Kelly McLean
Director, Marketing
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Jeff Meister
Senior Director, Technical Product Management
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Scott MacDonald
Vice President, Product and Marketing
Hear what our team has to say
At great organizations, the people make a strong culture. At Exchange Solutions, our people really are the best. Learn why we think so by hearing directly from the source!
Open Roles
Analytics
Client Success (2)
Director, Client Success – Major Accounts
The Director, Client Success – Major Accounts is responsible for overseeing and ensuring customer success for the Major Accounts – Loyalty and Gift Card account. This includes ensuring the growth towards the Exchange Solutions strategic direction of scalability on our platform product.
Manager, Client Success
The Manager, Client Success is responsible for the day-to-day account operations and oversight as well as project management for key clients. The Manager, Client Success has a deep understanding of their assigned clients’ industry & key business objectives, and how Exchange Solutions’ products & services can help them achieve these objectives.
Finance (0)
Human Resources (1)
Human Resources Coordinator
The Human Resources Coordinator is responsible for assisting the Human Resources (HR) department with day-to-day HR responsibilities and liaison between the organization, employees, and vendors. This role is a combination of Human Resources, office management support, and event planning which requires a high degree of multi-tasking, organization and prioritization, all handled with ease.
Marketing (0)
Sales (0)
Technology (1)
IT Systems Administrator
In this junior role as an IT Systems Administrator, you will play a crucial role in supporting our dynamic multi-Cloud infrastructure, encompassing Azure, Office 365, and AWS, alongside maintaining our internal office environment. Your responsibilities will involve providing technical support to internal and external stakeholders, actively participating in the administration and configuration of Microsoft Azure and Microsoft Intune, and ensuring the optimal performance, security, and scalability of our Cloud environments.